1. Our Commitment to Your Privacy
At TheGiftItem ("we", "our", "us"), protecting your personal information and personal memory uploads is our highest priority. This Privacy Policy details how we collect, process, encrypt, and safeguard data when you use our AI Gift Curator, custom photo personalizer, digital QR memory surprises, and e-commerce checkout.
2. Information We Collect
- Account & Contact Data: Name, phone number, email address, shipping destination, and billing address.
- Personalization Assets: Photos, custom engraved text, voice messages, and video links uploaded for custom gift manufacturing or digital QR surprises.
- AI Interaction Logs: Recipient attributes (relationship, occasion, interests) provided to our AI Gift Recommendation Engine to curate tailored recommendations.
- Payment Information: Secured via Razorpay PCI-DSS compliant payment gateways. We never store credit card numbers or banking passwords on our servers.
3. How Your Personalization Media is Used
Images, logos, and custom notes uploaded to Design My Gift or Digital QR Surprises are strictly processed for product manufacturing and rendering your personalized preview. We do not sell, license, or publicly index your uploaded media.
4. Data Encryption & Storage Standards
All data transmissions across our platform utilize 256-bit SSL encryption. Personalization files are stored on secure cloud servers with strict access controls aligned with India's Digital Personal Data Protection (DPDP) standards.
5. Your Data Rights & Erasure Requests
You have the right to request access to, correction of, or permanent deletion of your account details and uploaded personalizations at any time by contacting our Privacy Desk at privacy@thegiftitem.com.